We’re here to help
Need Support?
Whether you’re a pub owner, a micro depot host, or a rider, our team is ready to help. Check quick answers below or send us a message — we usually reply within 1 business day.
Quick FAQs
- ⏱️Response time — We aim to reply within 1 business day.
- 🧾Invoices & billing — Need copies or VAT details? Ask below.
- 📦Stock & restocking — Fridge/stand not full? Tell us your location.
- 🧊Fridge issues — Noise, power, or temperature? Describe the problem.
- 🚲Deliveries — Late or missing? Share order ID and pub name.
Other channels
- 📧Email: hello@pubsquirrel.co.uk
- 📍Areas we cover — ask about your postcode.
- 🔔Status & outages — contact us if something seems off.
Contact Support
Tell us what you need help with — include your pub name or order ID if relevant.